Ever found yourself in a whirlwind of chores and wondered, ‘Could I use an extra set of hands?’ That’s where the magic of maid agencies comes into play. Think of them as matchmakers for your home, connecting you with the perfect household helper. In our list of the Best Maid Agencies in Singapore, we are going to explore what these agencies are all about – from the nitty-gritty details to seamless domestic management.

Best Maid Agency in Singapore

1. JForce Employment Service

Providing good domestic helpers from all over Asia in Singapore for over 10 years, JForce Employment Service performs well in terms of its client satisfaction, maid retention rate, and placement volume. The agency was awarded the Top 25 Singapore Prestige Award in 2014 and the Singapore Enterprise Awards in 2016 for its reliable service.

JForce features a thorough screening and training process. All domestic helpers are well-screened and undergo comprehensive training that encompasses general housekeeping, cooking, child or infant care, and elderly care. Moreover, they also provide language training and share the norms of life in Singapore to better assimilate their helpers.

What’s great is that JForce handles all the tedious paperwork and documentation, and keeps the employer regularly updated throughout the entire employment process. Firstly, they offer a shortlist of candidates that you can choose from, then video or phone interviews will be arranged. Following this, JForce will assist in the application of a work permit, embassy endorsement, and purchasing of the helper’s air ticket, ensuring a hassle-free process on your end.

Highlights:

• Training centres in both Myanmar and Indonesia
• Award-winning service with high customer satisfaction and maid retention
• Matches helpers’ skills and character to employer’s needs and requirements
• Comprehensive training to polish helpers’ caretaking, housekeeping, & communication skills
• Alters training regime of helpers if client needs to focus on a particular service
• Helps in work permit application, embassy endorsement, travel arrangement, medical checkups, contract renewal, maid transfer, and counseling

2. Universal Employment Agency Pte Ltd

Established in 1986, Universal Employment Agency has built up a strong reputation with one of the highest retention rates among the best maid agencies Singapore according to the Ministry of Manpower (MOM), earning the trust of many employers. They also specialise in placements of foreign domestic helpers – be they new or transfer maids. With more than 30 years of experience in the business, their vast network of maids is credited to diligent sourcing. Extensive background checks and interviews are always conducted before the potential candidates are shared with you. Their Foreign Domestic Workers (FDWs) are mainly from the Philippines, Indonesia, and Myanmar.

Universal Employment Agency’s extensive scope of services includes the processing of work permits, comprehensive insurance coverage for maids, and even documentation and facilitation of direct-hired helpers who are not yet in Singapore. Due to the current situation with Covid-19, many employers are looking for transfer helpers as helpers currently are unable to fly in from overseas. What’s also great is that Universal Employment Agency has a decent selection of transfer helpers available. Check out their new website and also their Google and Facebook reviews for more information.

Highlights: 

• More than 30 years of experience in the industry
• One of the highest retention rates according to MOM
• 4.9/5 stars Google reviews

3. Green Employment

Elevates employment standards through love and compassion 

Green Employment (Licence No: 21C0720), a licensed employment agency based in Singapore, distinguishes itself with its commitment to raising service standards through sustainable recruitment practices and innovative approaches. With two convenient outlets in Toa Payoh and Serangoon, this agency is led by seasoned professionals dedicated to improving happiness and satisfaction across the entire employment ecosystem, encompassing source country recruiters, candidates, employers, and various stakeholders. When you choose Green Employment, you can rest assured that your future with your new maid, domestic helper, or nanny will be much better. Or rather, much greener.

The domestic helpers and maids affiliated with Green Employment are affectionately known as ‘Green-ies,’ which stands for ‘Green nannies’ – an endearing term that reflects their heartfelt dedication to their roles. Sourced from Indonesia, Myanmar, and the Philippines, these ‘Green-ies’ undergo rigorous professional training to provide Singaporean families with love and compassion, values that Green Employment strongly advocates for. This maid agency places a strong emphasis on cultivating trust and fostering mutual bonds between employers and candidates, as such connections are crucial in establishing enduring and successful employment relationships within the human-centric realm of employment services.

Comprehensive services and community dedication

Furthermore, Green Employment offers a complimentary consultation service to thoroughly understand clients’ needs. Whether you seek a helper with expertise in infant or pet care, elderly or bedridden patient support, or proficiency in Mandarin, you will find your ideal match at Green Employment. They can assist you to process and bring your suitable candidate into Singapore legally and smoothly.

The services do not stop after deployment. At Green Employment, they believe in nurturing lasting and harmonious relationships, which is why they go the extra mile by offering invaluable post-deployment services to guarantee ongoing support and satisfaction. Additionally, they take pride in their dedication to making a positive impact on both the Singaporean community and the source countries from which they recruit. Check out their locations here.

Highlights:

• Personalised matching services
• Award-winning and with a 4.8/ 5 rating on Google review
• The core mission is to enhance happiness and satisfaction across the employment ecosystem
• Clear pricing structure without hidden charge
• Commitment extends beyond placement with post-deployment services
• Dedicated to community support in Singapore and source countries

4. Island Maids – Maid Agency Singapore

Accredited training provider for qualified maids

Founded in 2011, Island Maids’ vision is to provide a top-tier, high-quality maid hiring service with an extensive range of services. They are also proud to have become one of the most established and largest maid agencies in Singapore with low transfer rates and high client satisfaction.

At Island Maids, all maids are personally interviewed to ensure their skills and abilities are up to standards. They also have an in-house training school where foreign domestic workers (FDW) are trained in various areas such as cooking, elderly care, and childcare to ensure the underlying maid completely matches your family’s culture and needs. On top of that, Island Maids is an approved training provider for the Caregiver Training Grant (CTG) in providing elder care training by qualified nurses at a subsidized rate.

Numerous locations islandwide

Additionally, Island Maids is operating in 5 locations in Singapore to help serve families with maximum efficiency. So to provide a smoother experience, they can even take care of the entire process, from initial interviews and selection to handling all the paperwork and administrative requirements such as work permit, maid insurance, travel arrangements, and medical screening.

Last but not least, Island Maids has received various recognitions and has been accredited by the Indonesian & Philippine Embassy. With their many years of experience and dedicated training programs in place, you can be assured that Island Maids strives to provide the perfect employment match for you. Read the satisfied customers’ testimonials here.

Highlights:

• With nine Branch offices located Island Wide. Check them out here.
• Placement of maids from Indonesia, Myanmar, Philippines, and Mizoram
• A huge database of biodatas
• Dedicated in-house training school for quality training
• 11 years of experience with relatively high placement volume and a good retention rate
• Quality Service Award Winner 2020

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 5. 1.Alpha – Maid Agency Singapore

Ensures customer satisfaction with highly qualified maids

Established in 2018, 1.Alpha Employment Agency is a licensed employment agency in Singapore that provides recruitment services for foreign domestic workers. They specialise in the recruitment of qualified maids from Myanmar, the Philippines and Indonesia. Additionally, they offer various services including pre-employment training, work permit application, and placement of domestic workers with employers. They are a good one-stop shop when it comes to finding the perfect helper for your home.

Getting started on their platform is quick and easy. Simply create your employer profile and start searching for your perfect maid by specifying your preferences. They have a wide variety of helper profiles to choose from, so you are sure to find the right fit in no time. They have a wide variety of helper profiles to choose from, so you are sure to find the right fit in no time. Feel free to get in touch with the maid agency through their contact details below. As customer satisfaction is their top priority, you will find their sales specialists to be highly approachable and provide you with the best service possible. They will explain all costs before you sign the contract, so you can be sure that there are absolutely no hidden fees. Plus, their rates are pretty affordable, too!

Careful selection process 

One thing that stands out about 1.Alpha is their thorough selection process when it comes to hiring foreign domestic helpers or maids from different countries. Their assessors conduct personal interviews with all prospective foreign domestic helpers or maids to evaluate their suitability. The helpers are also evaluated through a practical test to assess their basic household skills, and once they pass the initial assessments, they are then enrolled in a specialised training centre for skill and communication development.

As soon as the domestic helpers arrive in Singapore, they would undergo further training to familiarise or customise their skills to the local household working style. With such a rigorous process, you can be sure that the maids provided by this agency are well-qualified. 1 Alpha also follows up regularly on the progress of the maids or domestic helpers, which we appreciate a lot.

Highlights:

• Various years of working in the maid industry
• Meticulously selected helpers
• Affordable rates with no hidden costs
• Approachable staff

6. Swift Maids – Maid Agency in Singapore

Swift Maids, one of the best maid agencies in Singapore, has been catering to the needs of families since 1992. As a Ministry of Manpower (MOM) licensed maid agency, Swift Maids boasts a remarkable track record, having positively impacted the lives of over 30,000 Singaporean families. They offer a wide range of comprehensive professional maid services, bringing professionally-trained domestic helpers hailing from various parts of the world.

The goal is simple: Swift Maids wants to help you swiftly find a domestic helper that matches your unique needs and preferences. They understand that navigating the maid hiring process can often be overwhelming and frustrating. This is why they go above and beyond to make the entire experience, from tailored consultations and expert matching to deployment, as smooth and effortless as possible for every client. Their secret? They listen, they care, and they build relationships, both with their clients and the domestic helpers they place. With Swift Maids at your side, you are not just hiring a domestic helper; you are getting a partner in keeping everything at home in tip-top shape. If you want to know more about them, read their clients’ testimonials here.

7. Inter Great Employment Pte Ltd

We find it amazing how INTER is the combination of the words: integrity, novelty, teamwork, empathy, and resilience. And true to its name, Inter Great Employment provides professional, sincere, and honest manpower services that not only care about its clients but also its helpers.

Accredited by the Philippines and Indonesia embassies, Inter Great Employment recruits foreign domestic helpers mainly from the Philippines, Indonesia, and Myanmar, in all helpers undergo thorough extensive screening and training. In fact, Inter Great Employment is one of the 10 best maid agencies in Singapore based on MOM’s placement volume.

Highlights:

• More than 150 active candidates for selection from Indonesia, Myanmar, and the Philippines
• Reliable and trusted by thousands of Singapore families
• Worry-free engagement
• Sincere, honest, and responsive service team
• Elderly care and infant care experienced candidates available
• Training centres in Indonesia, Myanmar and the Philippines
• Multiple awards-winning agency

8. AMR Maids

Trusted maid agency with its own training centre 

When you opt for AMR Maids, you can easily expect unwavering reliability in your domestic help. AMR specialises in sourcing top-notch foreign domestic workers from countries like Indonesia, Myanmar, Mizoram, and the Philippines, and bringing them into various households in sunny Singapore. While their pool of helpers is as diverse as it gets, a majority of the helpers hail from Indonesia. In fact, they have their training centre in Surabaya, East Java, guaranteeing you top-tier assistance tailored to your specific needs.

High-quality service at lower costs

In addition to meticulously training their maids before deployment, AMR Maids prides itself on a commitment to trustworthiness, transparency, and honesty. They are committed to finding the perfect match between domestic helpers and households, transcending a mere placement service. With over a decade of experience serving thousands of households with the right helpers, AMR Maids boasts a well-established history of excellence and has even won a variety of awards in their years of service.

Furthermore, they offer unparalleled value, providing high-quality, well-trained services at a reasonable cost. They take care of all necessary paperwork, from insurance to FDW applications. They expertly guide new employers through the process, ensuring they are well-prepared to welcome a domestic helper into their homes.

Highlights:

• Award-winning maid agency in Singapore
• Trains maids according to the employer’s requirements
• A large pool of diverse and readily available domestic helpers
• Provides top-notch service from paperwork to post-deployment
• 10 years of excellence
• AMR Maids also has multiple locations available

How to Find Good Maid Agency in Singapore

On top of their online portfolio and reviews, it is important to find out their scorecard of the maid agency on MOM’s maid agency directory. It will list the agency’s years of experience, placement volume, transfer rate, and retention rate, along with customer ratings and reviews.

Years of experience

Preferably, find a maid agency in Singapore that has been around for at least 5 years or more. A longer track record will give you more accurate performance. Additionally, you can determine whether the agency is consistent in hiring good maids.

Placement volume

This is the number of foreign domestic worker (FDW) work passes that the agency applies for. The industry average is 61.69. A higher volume would indicate that the agency is active and professional. If you would like to switch maids, they likely have more resources to help.

Transfer rate

This is the percentage of FDWs that have been transferred to 3 or more employers within one year. The industry average is 1.42%. While not every maid might be suitable for every family, you will want to take note of this. A high percentage might mean that the maids might not be well-trained.

Retention rate

This indicates the FDWs that stay with the same employer for at least one year. A standard contract is two years. This is a positive rating. You will want a higher percentage, as that means the maids from the agency are consistent and steadily employed. The industry average is 44.33%.

So, there you have it – the lowdown on maid agencies. From finding that perfect match to turning the chaos into calm, these Best Maid Agencies in Singapore have your back. Here’s to a home that’s as happy as it is tidy.

This post was brought to you by The Wedding Vow.

Disclosure: All opinions remain the writer’s own. There may be paid or sponsored mentions in the above article, but we believe in honesty of relationship, opinion, and identity. We will only recommend services that we have tried and tested ourselves or have done extensive research and find them to be useful recommendations. The order of listing may not represent product ranking in terms of quality. For more information, kindly refer to our copyright & disclosure policy.

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